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How Tough Times Build Perseverance with Jeff Cohen
What does it mean to be count-on-able? Jeff Cohen wrote the book on just that. It’s his way of teaching the next generation of freedom fighters how to succeed in business.
The Importance of Not Relying on Social Media With Dan Hafner
Mobile apps are all the rage nowadays. Today we’re talking to the king of mobile apps, With a wife in the medical field, Dan found himself moving about every 3 years, which made it hard to hold down a job.
Back to Business Basics
With Alvin Narsey
Retail started out as brick and mortar businesses and has recently moved heavily into e-commerce. Alvin Narsey is a retail business coach that witnessed this shift first hand.
How Camera Technology Has Changed with Emmy Wu
Video marketing and branding are great tools that every business should be using. Everyone has a story that reflects a value, a belief that potential customers can connect with.
Why Company Core Values Are So Important With Rick Girard
There’s been a hiring problem in America. Potential employees are getting more selective and employers aren’t asking the right questions.
Brent Freeman - Finding Success through Purpose
In his fifteen years as an entrepreneur, Brent has endured numerous setbacks and come to the realization that “hardships are the seedlings of joy.”
Ep 172: Physical Meets Digital: Enhancing Customer Retention with Custom Boxes
Ever wonder how a physical touchpoint can revolutionize your digital business strategy?
In this episode of The Liquid Lunch Project, we sit down with Mark Stern, founder of Custom Box Agency. Mark shares his journey from a top-ranked strategy consultant at Deloitte to a pioneering entrepreneur who’s redefining customer engagement with custom box experiences. Discover how Mark’s innovative approach to merging physical and digital realms is helping businesses enhance customer journeys, increase retention, and boost lifetime value.
Episode Highlights:
Mark’s transition from Deloitte to Custom Box Agency
The concept and goals behind custom box experiences
How box experiences can be tailored for various industries
The process of creating and designing a custom box
The benefits of tying physical items to digital experiences
Insights into the manufacturing and shipping process
Mark’s favorite projects and innovative product ideas
Mark Stern is the mastermind behind Custom Box Agency, an award-winning firm known for its innovative 'box experiences' that bring digital offers to life. With a background in strategy consulting at Deloitte, Mark has successfully transitioned to entrepreneurship, launching over 100 campaigns that optimize customer journeys and drive business growth. His work has garnered attention for its ability to increase conversions, reduce churn, and extend customer lifetime value.
Tune in to this episode to discover how Mark Stern's Custom Box Agency is revolutionizing customer engagement. Whether you're a small business owner or a seasoned entrepreneur, you'll gain valuable insights into creating memorable experiences that keep customers coming back.
Favorite Quote:
“If I tied something physical to my digital offer, and you did not, I bet I beat you every day of the week just because I have a more differentiated experience.”
Connect with Mark
www.customboxagency.com
https://facebook.com/customboxagency
https://instagram.com/customboxagency
https://www.linkedin.com/company/custom-box-agency/
Stay Connected:
Connect with Matt and Luigi on Instagram:
@matthew.r.meehan
@luigi_rosabianca
@theLiquidLunchProject
@ShieldAdvisoryGroup
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In true LLP fashion, it’s fun, informative, and pairs well with that first-morning cup of coffee (or scotch, we don’t judge) covering the latest on tech, finance, oddities, small biz news, and more.
